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2022 Response
Month Fire EMS
Jan 21 199
Feb 9 156
March 22 171
April 25 171
May 27
June 21
July 30
Aug 33
Sept 28
Total 216 697  

2021 Responses
Month Fire EMS
Jan 26 139
Feb 20 124
Mar 26 151
Apr 23 155
May 18 142
Jun 27 161
Jul 21 153
Aug 31 171
Sep 44 187
Oct 32 173
Nov 33 181
Dec 26 182
Total 327 1919  

2020 Responses
Month Fire EMS
Jan 24 178
Feb 20 165
Mar 25 142
Apr 23 155
May 26 148
Jun 59 156
Jul 28 148
Aug 32 148
Sep 29 131
Oct 23 152
Nov 25 139
Dec 27 142
Total 341 1804

Past Responses
Year Fire EMS
2021 327 1919
2020 341 1804
2019 339 2302
2018 570 2358
2017 456 2503
2016 341 2483
2015 349 2653
2014 322 2721
2013 321 2613
2012 334 2587
2011 381 2593
2010 367 2425
2009 321 2478

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January 17, 2014
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Oct 04, 2022
The Malvern Fire Company is seeking qualified individuals interested in the following position: Director of EMS Operations
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By Deputy Chief Matt Miles
May 24, 2022

The Malvern Fire Company is seeking qualified individuals interested in the following position: Director of EMS Operations

Job Title: Director of EMS Operations
Job Status: FTE
FSLA Status: Salary, Exempt
Reports To: Board of Directors

Position Summary

Supervises and directs fire company’s emergency medical service program in a combination volunteer/career organization in a variety of areas including EMS operations, mentoring, training, quality assurance, career staff and volunteer recruiting/retention, personnel supervision and regulatory licensure. This position services as the officer-in-charge of a group of subordinates in the field and office/station settings. The incumbent will also engage in providing EMS services and fire suppression activities in the field. This position reports directly to the Chairman of the Board of Directors.

Representative Work Functions and Responsibilities

• Directs the activities of subordinates including monitoring work assignments, communicating performance expectations, scheduling personnel, maintaining discipline and performing supervisory activities required to ensure that delivery of services are in compliance with MFC policies and expected standards.
• Supervises individuals performing EMS activities. Functions as Officer-in-Charge of EMS Operations in the field when necessary under the direction of the EMS or fire chief.
• Functions as a company officer during fire/rescue operations under the direction of superior officers. Functions as Officer-in-Charge of fire/rescue operations in the absence of a superior officer.
• Serves as liaison with Medical Director.
• Responsible for agency and vehicle licensing.
• Provides and/or coordinates ALS/BLS training, QA and continuing education.
• Supervises the maintenance of durable equipment and the ordering of supplies.
• Responsible for ensuring accountability for narcotics/controlled substances and ordering of supplies in accordance with policies and procedures.
• Exercises leadership and motivates subordinates.
• Operates emergency vehicles and performs patient care at the paramedic level.
• Responsible for employee scheduling and payroll.
• Responsible for EMS billing.
• Coordinates community outreach.
Performance Standards
• Competently directs the provision of EMS
• Demonstrates thorough knowledge of EMS protocols and procedures; effectively performs care at the paramedic level. Capable of working in high stress/emergency situations.
• Plans and directs the efficient use of personnel, vehicles, and equipment.
• Interacts positively with career and volunteer personnel.
• Demonstrates understanding of performance standards and evaluates employees’ performance.
• Communicates performance expectations and maintains discipline and control among assigned personnel. Enforces disciplinary procedures.
• Effectively communicates orally and in writing.

Minimum Qualifications

• Minimum of 10 years EMS experience, preferably involving a combination department.
• Minimum of 5 years of EMS leadership experience (I.e., EMS Captain, EMS Lieutenant, ALS Coordinator, Shift Supervisor, or similar) including experience with EMS licensure process.
• Minimum of a Bachelor’s degree from an accredited institution.
• Current Pennsylvania Department of Health and National Registry Certification as an Emergency Medical Technician-Paramedic; eligible for Medical Command status in Pennsylvania.
• Demonstrated knowledge and experience with senior-level administration, federal and state EMS compliance, budget management, medical billing, grant funding, government relations, fundraising, training, staff development, human resources, recruitment, facilities, and fleet.

Preferred Qualifications

• Advanced degree from an accredited institution.
• Fire/Rescue/Driver/Officer Certifications
• Experience with project management.
• Experience with EMS Charts software system.

Interested individuals should submit a current resume via email to:

Malvern Fire Company
Attn: D. Matt Miles
424 East King Street
Malvern, PA 19355

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Malvern Fire Company
424 E. King Street
Malvern PA, 19355
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